Shipping & Pick Up

Shipping Winter Roses

When are Winter Roses Shipped? 

Winter Rose orders open after the release 2017 Winter Rose Catalogue. Shipping begins early in June. Usually last orders are dispatched by the end of August.


Prior to shipment

Swane’s process website and mail orders manually, ensuring stock is available before charging the nominated credit card and or Paypal account. Orders to be paid by cheque and money order will not be shipped until payment is cleared by our bank.
 

How do we ship Winter Roses?

Winter roses are shipped by regular post or courier depending on items ordered. Swane’s Winter Roses are shipped in a box, bound together (if in multiples) in a waterproof bag containing water retaining gel. Australia Post Tracking information is supplied at dispatch. In most cases it will take 2 - 4 days for your order to reach its destination.
 

Shipping Potted Roses
 

When are Potted Roses Shipped?

Potted Bush Roses are available for shipping Spring through Autumn while stocks last. Potted roses are typically shipped weekly on a Friday, and can be expected to arrive early the following week. Tracking information is available with all online Potted Rose orders, to aid in tracking your purchase.

For urgent shipping contact us prior to ordering.
 

Potted Rose shipping prices

How do we ship Potted Roses?

Potted roses are shipped in a specially designed Swane's box which holds the plastic pot securely. 

Gift Cards
 

Swane’s Digital Gift Card

Digital gift card purchases are despatched to the recipient’s email address the same or next business day of order receipt.

 

Swane’s Posted Gift Card

Posted gift cards are shipped to the recipient’s address the same or next business day of order receipt via Regular Australia Post.

For urgent gift cards, please use the Digital Gift Card option or conact us.

 

Pick Up
 

How do I Pick Up an online order?

Select the option to pick up at Swane’s Dural or Carlingford at checkout. Typically, your order will be available at the end of 3 business days.

You will be notified via email when it is ready for pick up.

Important: Print or show your invoice at pick up of your order.

 

How do I Pick Up an online Winter Rose Pre – Order?

If you have ordered Winter Roses prior to June, we will notify you of the earliest available pick up date.

Print or show your invoice at pick up of your order.

 

How to Pick Up an online Winter Rose during June & July

See above: How do I Pick Up an online order?