FAQ (Frequently Asked Questions)

Online Payments:

Swanes Nurseries use PayPal or Stripe (credit card) for online payments. Both ensure safe and secure transactions.


Swanes Nurseries endeavours to provide true to colour images and accurate descriptions for all products and plants listed on this website. Use all information and pictures provided as a guide only. Depending on your location and a variety of conditions, plants may bloom and grow differently from described.

Perfume Rating:

We’ve worked to provide perfume ratings on all plants listed. However these should be used as more of a guide - each person experiences fragrance differently.

Pricing Policy:

Across the nursery industry, plants are generally sold according to age and pot size. Height & width may vary across a crop, so please contact us if you require any specific growth dimensions.


Online orders are assigned to the first available shipping date and these details are confirmed by email. Then, if necessary, you are welcome to re-schedule to a date that suits you better.

General Questions 

Roses and Potted Plants 

Online Orders and Delivery 

Returns and Refunds 

Swane's Terms & Conditions 

Custom Naming a Rose 

Garden Coaching