Shipping
+ How to Order Pricing applies to bare root mail order
or packaged roses. Mail order closes Oct 31st 2006. Full
payment is required with each order.
For Secure On-Line Transactions, browse
our Rose Guide and
click the "Add to Basket" button
next to each item you desire. Choose "Checkout" when
you are done. Billing will occur once the order and
payment is received and processed, this is not an
automatic debit system. Alterations to an order once
billed may incur an administration charge of $5.50
Browse our Rose
Guide and click the "Add
to Basket" button next to each item
you desire. Choose "Checkout" when
you are done. Print the final Order page and
mail with cheque/money order or credit card details
to: Swane's
Nursery PO Box 3029
Dural NSW, 2158
Billing will occur once the order and payment is received and processed.
Alterations to an order once billed may incur an administration charge
of $5.50
Fax us on
(02) 9651 2146
Browse our Rose
Guide and click the "Add
to Basket" button next to each item
you desire. Choose "Checkout" when
you are done. Print the final Order page and
fax in the normal manner.
Billing will occur once the order and payment is received and processed.
Alterations to an order once billed may incur an administration charge
of $5.50
Call us on (02) 9651 1322
Please be ready with your order & credit card details when ordering
by phone.
Billing will occur once the order and payment is received and processed;
normally 2-4 days. Alterations to an order once billed may incur an
administration charge of $5.50 Click
here to download a PDF version of the Rose Guide
for you to view and print the order form and mail.
Shipping your order :
Minimum charges apply to any order containing 900mm standards and weepers
as Australia Post do not accept these parcels.
Please be aware that normal freight charges will be shown on your online
order summary/confirmation, the extra freight for standards and weepers
will be added when the order is processed and a new confirmation will be
posted to you from our offices shortly after.
Specified freight despatch dates on the Purchase Form are the date it will
leave our Sydney nursery. In most cases it will take 2 - 4 days to reach
it's destination.
2006 Despatch dates are : 29th May, 5th June, 19th June, 3rd July, 17th
July, 31st July.
NT, TAS, WA 19th June, 17th July, 31st July
Pickup at Swane's Dural, Carlingford, Sylvania between 27th May and 7 th
August.
Advertised free shipping offer is again available
in 2006 but will close 30th April 2006.
Order 7 or more New Release, climbing, David Austin or Delbard roses
in any combination (except 900mm standards and Weepers) and Swane's will
ship FREE anywhere in Australia.
Please be aware that normal freight will be shown on your online order
summary/confirmation, unless you check the free freight box on the online
Purchase Form.
PLEASE NOTE this offer excludes orders containing 900mm standards and
Weepers
Quarantine inspection charges are not a freight component of an order.
Quarantine inspection charges apply to any order for shipping to NT,
WA, Tas. $29.00 per order.
Swane's Quality is Guaranteed
100% replacement/credit guarantee
At Swane's we are so confident with the quality of our
mail order roses that we offer a full replacement or credit
guarantee.
In the event of a rose plant failing to grow
- return the plant with a matchbox size soil sample from
the planting position and the receipt of your purchase
to Swanes. Swanes will choose to replace, refund or issue
a credit for the purchase price, depending on the availability,
in that year or the next.
Plant returns will not be accepted
after November 30th of the year of purchase. Before removing
the plant talk to a Swanes advisor: (02 9651 1322 or email
info@swanes.com)
Shipping Charges
NSW, VIC, Brisbane metro
1 - 5 items
$10.00
6 - 10 items
$12.00
11+ items
$15.00
if order contains 900mm standards or weepers
add $17.00 (max charge $32)
Other areas of Australia
1 - 5 items
$12.00
6 - 10 items
$15.00
11+ items
$20.00
if order contains 900mm standards or weepers
add $20.00 (max charge $40)
Swane's Quality is Guaranteed
100% replacement/credit guarantee
At Swane's we are so confident with the quality
of our mail order roses that we offer a full replacement or
credit guarantee. In the event of a rose plant failing to grow
- return the plant with a matchbox size soil sample from the
planting position and the receipt of your purchase to Swanes.
Swanes will choose to replace, refund or issue a credit for
the purchase price, depending on the availability, in that
year or the next. Plant returns will not be accepted after
November 30th of the year of purchase. Before removing the
plant talk to a Swanes advisor: (02 9651 1322 or email info@swanes.com)
Alterations & Additions: In
the event you change your order, either to make a deletion
or addition, or change of despatch, we require at least Ten working
days notice prior to such alteration.
Nno
substitutes unless requested.
Alterations and additions require up to 10 working
days notice. Less notice may at least delay the despatch
of an order.
Adverse Conditions beyond
our control sometimes happen. Roses are a field crop
and as such are subject to the vagaries of weather
(such as wind or hail storms), as well as misadventure
from mechanical diggers. Such problems can affect the
yield of the crop and dramatically reduce the expected
numbers of plants. Swane's try at all times to gain
maximum yield of high quality stock from the field.
Quality: We
believe all our stock to be of good quality, irrespective
of the amount of stems the plant produces. This will
vary naturally, some plants having one stem, some two
and some even more. This does not indicate that the
plant with the most stems is more vigorous than the
plant with one, anymore than a thick stem indicates
it to be a better plant than that with a thin one.
The size and amount of stems is different with each
variety.